What is VigiPay?
VigiPay is our chosen payment partner that provides seamless and secure payment solutions for BoxCommerce Nigerian online store merchants.
Why BoxCommerce chose VigiPay
VigiPay provides secure, hassle-free payments, making it easier for your customers to complete transactions which leads to higher conversion rates and customer satisfaction, offering access to a variety of payment channels, including card EFT, transfers, payment links, QR codes and USSD collections.
What fees are applicable?
When you use VigiPay on your BoxCommerce online store, there are a few fees to keep in mind. First, VigiPay charges a fee of 1.5% per transaction plus VAT.
How and when will you be settled?
The default option is next-business-day (T+1) settlement. Alternatively, merchants can choose to “opt-in” for same-day settlement, which incurs an additional fee of 0.3% to cover the faster payout processing costs. This same-day option can be enabled or disabled at any time.
How to Create Your VigiPay Account?
1. Sign Up: Click here to create your VigiPay account.
2. Verification: Follow the VigiPay steps to complete the quick verification process.
3. Link to BoxCommerce: Once verified, link your VigiPay account to your BoxCommerce store. (see point
How to access your VigiPay account details:
3.1 Access Settings: Go to the Settings page in your VigiPay merchant portal.
4. Select Your Payment Method: During your Quick store setup process, on the Payment options screen, scroll to find the VigiPay option. You’ll see an “Off/On” toggle next to Payments | Powered by VigiPay. Click the toggle to “On” to enable VigiPay.
Please note: To view more information on available payment methods, click here
5. Complete Your VigiPay Account Details: After enabling VigiPay, a pop-up box will appear asking for your Username and Password to link your VigiPay account. Fill in your details and tick the acknowledgement box to confirm that BoxCommerce charges 1% on transactions (excluding fees from VigiPay). Click “CREATE” to link your VigiPay account to your BoxCommerce online store.
Need a Helping Hand?
For more detailed guidance regarding your VigiPay account, you may contact VigiPay directly via email to support@vigipay.co or contact their online support here.
We’re here to help. Simply click here for access to easy-to-follow "how-to guides," or send an email to our support centre support@boxcommerce.com
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