All About Billing

What are your billing details?

Your BoxCommerce billing section allows you to view and manage your billing details for your online store, including your invoices and payment history.

 

Why are your billing details important?

Tracking your billing information ensures transparency and helps you stay on top of payments and subscriptions.

How to Access All About Billing (Mobile)

1.  Navigate:  From the home screen menu, tap “Account” to access your billing details.

2.  Billing details:  Under “Account”, tap “Billing details” to proceed to your billing details.

3.  Billing:  Next, under “Account” tap “Billing”.

4.  Your billing details:  On your “Billing” screen, the following information is displayed:

1. Date: This is the date of each transaction.
2. Invoice number: For easy reference, you can view invoice numbers.
3. Invoice details: Describe the invoice service or plan.
4. Amount: The total amount billed for each invoice.
5. Payment status: Indicates whether the payment is pending or completed

Please note:  To view a specific invoice, tap the purple “View invoice” button.

Need a Helping Hand?

We’re here to help. Simply click here for access to easy-to-follow "how-to guides," or send an email to our support centre [e-mail]

How to Access All About Billing (Desktop)

1.  Navigate: To access your “Billing details”, go to “Account” and then click “Billing details” from the control panel on the left-hand side.  The following information is displayed:

• Date: This is the date of each transaction.
• Invoice number: For easy reference, you can view invoice numbers.
• Invoice details: Describe the invoice service or plan.
• Amount: The total amount billed for each invoice.
• Payment status: Indicates whether the payment is pending or completed

2.  View invoice:  To view an invoice, click the blue “View invoice” button on the right-hand side, which will then download that invoice.

Need a Helping Hand?

We’re here to help. Simply click here for access to easy-to-follow "how-to guides," or send an email to our support centre [e-mail]