FAQ - Can I Change My Email Address?

Yes, you can!

Changing your email address is quick and simple.  Just keep in mind that changing your email address means that your log in details will change too.

What is changing your email address?

Changing your email address involves updating your primary email linked to your BoxCommerce account. This is the email used for login credentials, password recovery and all communication between you and BoxCommerce.

Please note:   Updating your email will also change the email address that you use to log in.

 

Why is your email address important?

Your email address is essential for account access and receiving important notifications for your BoxCommerce account. Updating your email address ensures you remain connected to your account and receive timely communication.

Please note:  Your online store email address and your log in address can be different.

Need a Helping Hand?

We’re here to help. Simply click here for access to easy-to-follow "how-to guides," or send an email to our support centre [e-mail]