Available Delivery Methods - Mobile

What is delivery?

Delivery is a courier or logistics company that collects your products and delivers them to your customers.  On your dashboard this is called “Courier to Your Door.  At BoxCommerce, we also have an "In-store Pickup" option (labelled "Click and Collect"), where your customers can come to your store to collect.

 

Why delivery is important?

As standard practice for eCommerce we have integrated delivery options to make it easy for your customers to get their products.   

How to Access Delivery Methods

1.  Delivery options:  Navigate to Store and tap on “Delivery”, and you’ll see 6 grey buttons to choose from. 

2.  Local delivery:  We have local delivery partners integrated to give your customers’ options.

3.  My collection point:  Complete the details for your collection point where your courier/delivery company will collect products, then tap “UPDATE.”

4.  Standard processing time: If your products need processing time, e.g., hand-made goods, please select the processing time by using the dropdown menu. Enter the number of days needed to process an order. Once done, tap the "UPDATE" button to save your settings.

5.  In-store pick-up (click & collect):  To set up your store address or branch location for in-store pick-up for your customers, then tap "SUBMIT”.

6.  Flat rate: If you have your own delivery providers, you can customise a flat rate. Tap “SETUP NOW” to set up a flat rate delivery option.

6.1  Flat rate details:  Enter a shipping name at checkout, add which countries this flat rate applies to, choose an option of either "Weight," "Distance," or "Fixed Fee."  Agree to BoxCommerce 10% deduction by checking the box.  Tap "UPDATE" to save your settings.

7.  International delivery:  Our international delivery partners ensure your customers receive their orders worldwide.  Toggle on International Delivery | DHL, then tap the “on” switch".

7.1  Complete form:  Complete the form by adding your DHL account details, then tap

"Submit." If you don't have a DHL account, tap the "Sign up here" button to register.

Need a Helping Hand?

We’re here to help. Simply click here for access to easy-to-follow "how-to guides," or send an email to our support centre [e-mail]